(4.0 / 5)1843+ Ratings

Micro Center Reviews

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Overall Rating

4.0
5 Reviews
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About Micro Center

Microcenter.com is renowned for its extensive selection of electronics and computer-related products. The offerings include PC parts like power supplies, SSDs, memory cards, and monitors, with top deals in each category. For those interested in Apple products, there's a dedicated section featuring MacBooks, iPads, and accessories. The Maker/DIY category caters to hobbyists with items like 3D printers, Raspberry Pi boards, and Arduino kits. In addition to hardware, the site provides services such as computer repair, virus removal, and custom PC builds. For tech enthusiasts, there are departments for gaming PCs, 3D printing, and small business solutions, ensuring a comprehensive shopping experience for various needs. The service and repair section highlights their commitment to customer support, offering consultations and installations by certified technicians. Microcenter.com positions itself as a hub for creators and innovators, providing the tools and technology to bring digital projects to life.

Micro Center Pros & Cons

Pros and Cons of Micro Center

Pros

  • Competitive Pricing: Micro Center often offers attractive prices on a variety of products, especially for components and pre-built systems.
  • In-Person Expertise: The presence of knowledgeable staff provides valuable expert advice, assisting customers in selecting compatible components and troubleshooting issues.
  • Physical Inspection: Customers can physically inspect products before purchase, ensuring quality and compatibility.
  • Instant Gratification: Immediate availability of products allows customers to leave the store with their purchases, eliminating shipping wait times.
  • Exclusive Bundles: Offers such as “Super Bundles” combine multiple components at discounted rates, providing significant savings for customers.

Cons

  • Customer Service Issues: Many reviews highlight poor customer service, with reports of untrained staff and inadequate support.
  • Limited Selection Online: While the physical stores may have a wide variety, online inventory can be limited compared to competitors.
  • Geographical Limitations: Availability is restricted to regions with physical store locations, which may not be accessible to all customers.
  • Warranty Concerns: There are complaints about the lack of support for manufacturer warranties, leading to dissatisfaction among customers.
  • Potential for Out-of-Stock Items: Certain popular items may frequently be out of stock, causing frustration for shoppers.

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Micro Center Customer Reviews (5)

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Colin Clarke
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Feb 11, 2023
Henry Henry
Henry Henry
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Feb 8, 2023
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Abbie Griffiths
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Feb 8, 2023
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Timothy Wright
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Feb 8, 2023
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Feb 6, 2023

Micro Center Customer’s Q&A

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Micro Center Features and Benefits

Key features and benefits of Microcenter.com include:

  • Wide product range: Microcenter offers a vast selection of products, including computer components, laptops, networking devices, and various electronics.
  • In-store services: Microcenter provides in-store services such as repairs, technology support, and professional advice.
  • Large inventory: Microcenter stocks more than 25,000 items, offering more computers, electronics, networking and communication devices than many other companies.
  • Customer-focused: Microcenter is known for its knowledgeable sales associates who can provide expert advice and guide customers to the best choices for their technology needs.
  • Convenient shopping experience: Microcenter offers in-store pickup of online orders, making shopping more convenient for customers.

Micro Center Pricing

Micro Center Pricing Information

Micro Center offers a competitive pricing structure across a wide range of products. Here are the main aspects of their pricing:

General Pricing

  • Prices for items are often displayed with both original and sale prices, highlighting any savings.
  • Regular promotions include discounts on various categories, such as 10% off on all Mac and iPad products.

Product Categories

  • Pricing varies significantly based on the type of product. For example:
    • Desktops and Laptops: Prices can range from around $799.99 for entry-level models to over $2,599.99 for high-end configurations.
    • Components: Individual components like CPUs, GPUs, and motherboards are also competitively priced, with discounts frequently available.

Open Box and Clearance Items

  • Micro Center features open box items at reduced prices, providing additional savings for customers looking for deals.

Financing Options

  • Customers can utilize financing options like Sezzle, allowing purchases to be split into four interest-free payments, making higher-priced items more accessible.

This pricing strategy is designed to cater to a diverse customer base while encouraging savings through promotions and financing options.

Payment Method

Micro Center Payment Methods

Micro Center offers a variety of payment methods for both in-store and online transactions. Here are the key options available:

Accepted Payment Methods

  • Credit Cards: MasterCard, VISA, American Express, Discover Network Card, and Diners Club are accepted.
  • Debit Cards: Debit cards can also be used for purchases.
  • Micro Center Insider® Credit Card: This card is accepted in-store but not for online purchases.
  • Mobile Payments: Apple Pay, Google Pay, and Samsung Pay are accepted at all store locations.
  • Cash: Cash payments are allowed in-store.
  • Personal Checks: Accepted in-store with proper identification; starter checks are not allowed.

Special Notes

  • Multiple forms of payment can be used for in-store purchases but not for online orders.
  • For debit card transactions, the total amount will be authorized at checkout, and the release of funds upon cancellation is determined by the bank.

This range of payment options aims to provide convenience and flexibility to customers.

Micro Center FAQs

FAQ

Micro Center Return Policy?

Micro Center Return Policy Overview

Micro Center has a flexible return policy designed to ensure customer satisfaction. Here are the key points:

Return Timeframes

  • Most products can be returned within 30 days of purchase.
  • Certain items, such as desktop computers, laptops, tablets, processors, motherboards, and specific accessories, have a 15-day return period.
  • Some locations may offer extended return periods, such as 45 to 60 days, depending on the product and store policies.

Conditions for Returns

  • Items must be in their original condition, including packaging, accessories, and materials.
  • A receipt is not necessary if a Micro Center account is used for the purchase.
  • For online purchases, items can be returned in-store or shipped back after obtaining a Return Merchandise Authorization (RMA).

Refund Process

  • Refunds are issued to the original payment method or as a Micro Center Gift Card.
  • Credit card refunds may take up to 5 business days, while check refunds can take up to 14 business days.

Exclusions

  • Opened software and digital downloads are typically not eligible for return.
  • Products that show signs of damage or misuse may also be non-returnable.

This policy aims to facilitate a smooth return process while ensuring customers are satisfied with their purchases.

FAQ

Micro Center Alternatives

Here are the top 10 alternatives to Microcenter.com:

  1. Newegg
  2. Fry’s
  3. Cdw
  4. Best Buy
  5. Tiger Direct
  6. Radioshack
  7. NCIX
  8. Mouser
  9. DigiKey
  10. SparkFun

These stores offer a wide range of products similar to Microcenter, including computers, software, hardware, and IT solutions for businesses. They are known for their quality electronics at comparable or low prices. Happy shopping!

FAQ

How To Open A Micro Center Account?

To open an account on Microcenter.com, follow these steps:

  1. Go to the Micro Center website.
  2. At the top of the page, next to the store location, click on "Hello, Sign in".
  3. From the drop-down menu, click on "Create account".
  4. On the create your account page, enter in the email address or phone number you'd like to use.

Once these steps are completed, the account should be successfully created. Enjoy shopping at Microcenter!

FAQ

About Microcenter.com Prices and Cost?

Microcenter.com offers a range of electronics and computer-related products at competitive prices. Customers can find PC parts like SSDs and memory cards, as well as monitors and Apple products, with special deals and offers available. For example, TVs are listed with prices ranging from $299.99 for a 65" class to $5,999.99 for a 98" class 4K TV. The website also features monthly specials and game promos. Laptops and notebooks from brands like ASUS, Acer, and Lenovo are frequently on sale, providing affordable options for consumers. The PC Builder service allows customers to build custom PCs with pricing details available for each tier of the build. Overall, Microcenter.com is known for offering a wide selection of tech products at various price points to accommodate different budgets.

FAQ

About Microcenter.com Popular Products and Services?

Microcenter.com is a hub for tech enthusiasts and DIY hobbyists, offering a wide array of products and services. Among the most popular products are PC parts such as SSDs, memory cards, and power supplies, with brands like Corsair and Inland featuring prominently. The monitors category includes options from AOpen, Acer, and LG, catering to both casual users and gamers. For Apple aficionados, there's a selection of MacBooks, iPads, and accessories. The Maker/DIY section is a treasure trove for creators, with 3D printers, Raspberry Pi boards, and Arduino kits. Services are also a strong suit, with computer repair, virus removal, and custom PC builds available for those who need professional assistance. The service and repair department boasts OEM and A+ Certified Technicians, ready to tackle any tech challenge. Microcenter.com positions itself as more than just a retailer; it's a destination for those looking to build, repair, or enhance their digital lifestyle.

FAQ

About Microcenter.com Payment Method?

At Microcenter.com, customers can make purchases using MasterCard, VISA, American Express, Discover Network Card, Diners Club, and debit cards. Additionally, Micro Center Gift Cards are accepted at any Micro Center location. For in-store purchases, Apple Pay, Google Pay, and Samsung Pay are also valid payment methods. While personal checks are accepted in-store with adequate identification, "starter" checks or checks drawn on foreign checking accounts are not. It's important to note that the Micro Center Insider Credit Card can only be used in-store and not for online purchases. For online transactions, multiple forms of payment are not accepted.

FAQ

Microcenter.com Return Policy?

Micro Center's return policy allows most items to be returned within 30 days of purchase, with the exception of desktop/notebook computers, tablets, processors, motherboards, projectors, 3D printers, 3D scanners, and certain branded game simulator accessories, which may be returned within 15 days. Items must be in their original condition, and customers can choose to receive a refund, store credit, or an exchange. For online purchases, the return period begins from the date the package is delivered. Products purchased online can be returned in person at any of Micro Center's retail locations or shipped back with a Return Merchandise Authorization (RMA). Refunds will be credited back to the original form of payment, including Visa, MasterCard, and Amex gift cards or virtual cards. Opened or activated software and digital downloads are not eligible for return or refund. If a product is damaged during shipping, a claim will be set up with the carrier.

FAQ

What is the Micro Center Insider Credit Card?

The Micro Center Insider Credit Card is a store credit card that offers various financing options and discounts on purchases. Cardholders can benefit from 5% off on select products every day, and special financing options such as 6 months special financing on minimum purchases of $240, 12 months special financing on minimum purchases of $499, and 24 to 36 months at 0% APR on select products with equal monthly payments required. The card is issued by Wells Fargo Bank, N.A., and must be applied for in-store. It is important to note that the 5% discount does not apply to certain items such as taxes, recycling fees, bottle deposits, bag fees and taxes, ship out orders, gift cards not associated with a product or serving as a product replacement, and certain items that have no SKU or UPC. Additionally, the card cannot be used for online purchases but only in-store.

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